Privacy Policy
Last updated 1 October 2026
Who we are
The Vets Animal Hospital, 47‑G Garden Tower, Barkat Market, Capt. Salman Sarwar Shaheed Rd, Babar Block, Garden Town, Lahore 54000. Phone 0300 0264625, email info@thevetsanimal.com.
What we collect
When you order, book an appointment or create an account we collect your name, mobile number, delivery address, email (if you give it), your pets' details and your order history. If you upload a payment screenshot we keep it to confirm your payment.
How we use it
Only to process and deliver your orders, confirm appointments, keep your pets' health records and vaccine reminders, and answer your questions. We contact you by phone or WhatsApp about your own orders and visits.
Sharing
We do not sell or rent your information. We share only what is needed with the rider delivering your order.
Cookies
The website uses a small session cookie to keep your cart and sign-in working. We may use Google advertising and analytics tools to measure our ads; you can control ad personalisation in your Google account settings.
Security
Passwords are stored encrypted, and payment screenshots and customer data are visible only to our staff.
Your choices
You can see and update your details in My Account, or ask us at 0300 0264625 or info@thevetsanimal.com to correct or delete your information.
Questions? Call or WhatsApp 0300 0264625 or email info@thevetsanimal.com.